Location – Derry / Londonderry
Business Type – New Hotel
Timescale – 2 Weeks (Phase 1)
Solutions –
- Setup Hotel-Wide Secure Managed WIFI Network
- 1000mb Leased Line Installation
- Network Infrastructure Hardware Supply & Setup
- Hosted Telecoms Desk Phones & Soft Phones
- Microsoft Office 365 Domain & Email Setup
- Ongoing Managed IT Setup Inc Cloud Backup & Cyber Security
Deep River IT partnered with The Walled City Hotel to design, implement, and support a fully modern, secure, and scalable IT and telecoms infrastructure for a brand-new hotel environment.
From the outset, Deep River IT worked closely with the client to understand the operational needs of a busy hospitality setting. This included ensuring seamless connectivity for guests, reliable systems for staff, and robust security across all networks. A tailored solution was designed to support both day-to-day operations and future growth.
A key part of the project was the deployment of a hotel-wide secure WiFi network, delivering fast and reliable connectivity throughout the entire building. This included a dedicated guest WiFi platform with secure access, ensuring a smooth and safe online experience for visitors while keeping internal systems protected.
Deep River IT also implemented a fully hosted phone system, enabling flexible and modern communication across all hotel departments. This system allows staff to stay connected whether on-site or remote, improving efficiency and guest service.
To support high-demand usage, a dedicated leased 1000Mb line was installed, providing ultra-fast, reliable internet connectivity essential for both business operations and guest expectations. This ensures consistent performance even during peak occupancy.
In addition, the team supplied and configured new staff laptops, ensuring all employees had access to secure, high-performance devices tailored to their roles. Each device was integrated into the wider managed network for centralised control and monitoring.
Cyber security was a core focus throughout the project. Deep River IT implemented advanced network security measures, including firewalls, endpoint protection, and proactive monitoring systems. This ensures that both guest data and internal business systems are fully protected against evolving cyber threats.
Beyond installation, Deep River IT provides ongoing fully managed IT support and telecoms support. This includes 24/7 monitoring, regular maintenance, system updates, and responsive helpdesk services, allowing hotel management to focus entirely on delivering an exceptional guest experience.
The result is a future-proof, secure, and high-performing IT environment that underpins every aspect of The Walled City Hotel’s operations. By combining thoughtful design, reliable technology, and ongoing support, Deep River IT has delivered a complete solution tailored to the demands of the modern hospitality industry.